Privacy Policy

When you use Ripper Casino, we may handle information that identifies you, relates to your account or is connected with your activity on the website. The information collected can vary depending on the services you use, the checks required and the choices you make. We aim to collect information that is reasonably needed to operate the website, provide gaming services, protect players and meet applicable obligations.

Account and personal details

This may include your name, date of birth, residential details, contact details, username, account preferences and other information you provide when registering or updating an account. We may also retain records of communications with our support team, including questions, complaints, requests and information supplied to help resolve an issue.

Verification information

To help confirm identity, age, eligibility and account ownership, we may request verification information or documents. These may include identity documents, information about your address, evidence connected with payment activity or other information needed for verification and anti-fraud checks. Documents should only be provided through the channels made available for that purpose.

Payment and transaction records

We may handle records about deposits, withdrawals, wagers, gaming activity, account balances, payment methods and related transactions. Payment information may be processed by payment providers or other service providers. We may receive transaction details needed to confirm a payment without receiving or storing the full details of a payment card where those details are handled directly by the relevant provider.

Device, usage and cookie data

When you visit or use the website, we may collect technical information such as your IP address, browser type, device type, operating system, language settings, approximate location, access times, pages viewed and interactions with website features. We may also record information about how you reach the website and whether messages or website content are used. This information helps us maintain security, understand performance and improve the user experience.

Personal information may be used for the purposes described below. We will use information in a manner connected with the reason it was collected, with the services provided, or with a legal or operational need.

• To create, operate and administer your account.
• To provide website features, gaming services and customer support.
• To verify your identity, age, account details and eligibility.
• To carry out anti-fraud, anti-money-laundering, security and risk checks.
• To process deposits, withdrawals and other account transactions.
• To monitor activity and help protect the website, players and payment systems.
• To investigate suspected misuse, breaches of terms, unlawful activity or attempts to circumvent safeguards.
• To communicate with you about your account, service notices, security matters and support requests.
• To send marketing communications where permitted and where you have provided consent or another valid basis applies.
• To analyse website performance, fix technical problems and improve products, content and services.
• To meet record-keeping, reporting and other legal or compliance obligations.
• To establish, exercise or defend legal claims and protect our rights or the rights of others.

Some information may be combined with information from service providers, verification partners, payment providers, fraud-prevention services or other sources where this is reasonably necessary for the purposes above. These organisations may process information under their own privacy terms. Where providers support the operation of Ripper Casino, they are expected to handle information securely and only for authorised purposes.

Marketing communications

If you receive promotional messages, you can usually unsubscribe by using the option included in the message or by contacting support. Transactional, security and service communications may still be sent when they are needed to manage your account or provide important information. Withdrawing marketing consent does not necessarily remove other information that must be retained or processed for account, security or legal purposes.

Cookies and similar technologies

Ripper Casino may use cookies and similar technologies to keep the website working, remember selected settings, support account sessions, understand how visitors use the website and help detect suspicious activity. Some cookies may be placed by service providers that help with analytics, security, payments or other website functions. Cookies may be essential to certain features, while others support measurement or personalisation.

You can manage, restrict or delete cookies through your browser settings. If you disable certain cookies, parts of the website may not work correctly or some preferences may not be remembered. Browser controls differ between devices and browsers, so you should review the settings and help information available for the browser you use.

When information may be shared

Information may be shared where needed to provide the services, process transactions, complete verification, prevent fraud, maintain security, provide technical support, analyse website use or meet legal and compliance requirements. Recipients may include payment providers, identity and verification services, technology providers, hosting providers, customer support tools, professional advisers and relevant authorities where disclosure is required or permitted.

We do not treat personal information as something to sell for unrelated purposes. Sharing is limited to what is reasonably required for an identified service, operational purpose, protection of users or legal obligation. Information may be processed in Australia or in other countries by authorised service providers. Where this occurs, reasonable steps should be taken to support appropriate handling and security.

Keeping information secure

We use reasonable administrative, technical and organisational measures intended to protect information from unauthorised access, loss, misuse, alteration or disclosure. No website, transmission method or storage system can be guaranteed to be completely secure. You should keep your login details confidential, use a secure device and tell support promptly if you believe your account or personal information has been compromised.

Depending on the circumstances and applicable requirements, you may have rights concerning the personal information held about you. These may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information, and withdrawing consent to marketing communications. You may also ask questions about how information is used or raise a concern about privacy handling.

How to make a request

To exercise your data rights, including access, correction, deletion or withdrawing consent to marketing, contact support@ripper-casino.fun. Please describe your request clearly and provide enough information for us to understand which account or records it concerns. We may need to verify your identity or ask for additional information before completing a request, helping to prevent unauthorised access to personal information.

We will consider and respond to valid requests within a reasonable time. Some requests may be limited or refused where the information cannot be separated, disclosure would affect another person, processing is needed for security or legal reasons, or retention is required for an ongoing matter. If a request cannot be completed in full, we will aim to explain the relevant reason.

Retention and account closure

Information is generally kept only for as long as it is needed for the purposes described in this Privacy Policy, to resolve disputes, protect the website, maintain business records or meet legal and compliance requirements. Closing an account does not necessarily result in immediate deletion of all information. Some records, including account, verification, payment or transaction records, must be kept for a period required by law even after an account is closed.

When information is no longer required, it may be securely deleted, anonymised or otherwise handled so that it is no longer used to identify you. Information kept for legal, security or record-keeping purposes may be subject to restricted access and used only for the relevant purpose.

Updates to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will be made available on the website and will apply from its stated effective date. You should review this page periodically, particularly before providing new information or using a new website feature.

If you have a privacy question or want to make a data request, contact support@ripper-casino.fun.