Responsible Gaming

Gambling involves risk, and there is no guaranteed way to win. The outcome of a game is not changed by a previous win or loss, and a losing streak does not mean that a win is due. Avoid treating gambling as a source of income, a solution to financial problems or a way to recover money that has already been lost.

Before you play, decide how much time and money you are comfortable spending. Consider that your chosen amount may be lost. Only use money that is available after essential expenses, savings and other commitments have been covered. Never use borrowed money, rent, bill money or funds intended for someone else to gamble.

• Set a spending limit before you start and do not increase it while playing.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday expenses and financial responsibilities.
• Do not chase losses or increase stakes to try to win back money.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Remember that gambling is entertainment, not a strategy for making money.
• Discuss your limits with someone you trust if you find it difficult to maintain them.

It can also help to keep a personal record of deposits, spending and time spent gambling. Reviewing your activity may make patterns easier to recognise. If gambling is taking more time or money than planned, pause play and use the available account controls or seek assistance.

Account controls can help you manage your play. Depending on the features available to you, these may include deposit limits, loss or wagering limits, session reminders, time-out periods and self-exclusion. Limits are designed to support planning, but they work best when chosen before gambling begins and used consistently.

Setting a limit

Choose an amount and period that reflect your budget. A limit should be realistic, affordable and low enough that losing it would not affect your essential needs. Do not set a limit based on the amount you hope to win. If you reach your limit, stop gambling rather than trying to change it immediately.

Taking a time-out

A time-out can provide space away from gambling for a selected period. Use one if you feel distracted by gambling, are spending more than intended or want to review your habits. During a break, remove gambling applications, avoid gambling promotions and consider speaking with a trusted person or support service.

Self-exclusion

Self-exclusion is a stronger account restriction for people who want to stop gambling. If you choose self-exclusion, follow the instructions provided through the relevant account or support process. Self-exclusion should be treated seriously. Do not create another account or use another person’s account to get around a restriction.

If you need help finding or using an account control, review the responsible gaming information available on the site or contact the relevant support team through the available support channel. Do not delay asking for assistance if you are concerned about your gambling.

Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It may develop gradually, and you do not need to wait for a crisis before seeking help. A concern is worth taking seriously even if gambling has not caused a major loss.

• Spending more money or time gambling than you intended.
• Thinking about gambling frequently or feeling restless when you cannot play.
• Chasing losses, borrowing money or selling possessions to continue gambling.
• Hiding or minimising gambling activity, losses or account use.
• Gambling with money needed for food, housing, bills or other essentials.
• Missing work, study, family commitments or social activities because of gambling.
• Feeling anxious, guilty, hopeless, irritable or distressed after gambling.
• Trying to stop or cut back but finding that you cannot.
• Using alcohol or other substances while gambling or to cope with gambling-related feelings.
• Experiencing arguments, relationship problems or financial pressure linked to gambling.

If any of these signs apply, stop and take a break. Consider applying a time-out or self-exclusion, reviewing your finances and telling someone you trust what is happening. A qualified gambling support service can help you make a plan without judgement. Support is also available for family members, friends and others affected by someone else’s gambling.

If gambling has contributed to severe distress or you feel at immediate risk of harming yourself or someone else, seek urgent help through local emergency services or a crisis support service in your area. Your safety comes first.

Gambling services are intended for adults who meet the applicable legal age and eligibility requirements. Minors must not access or use gambling accounts. Keep your login details, payment methods and devices secure, and do not share an account with another person.

• Use a private password and do not reuse it on other services.
• Keep your device, email account and payment information protected.
• Log out after using a shared or public device.
• Do not allow children or other unauthorised people to use your account.
• Use available device or network controls to restrict access where appropriate.
• Tell the relevant support team if you suspect unauthorised account access.

People experiencing financial stress, mental health difficulties, major life changes or pressure from others may be more vulnerable to gambling harm. Extra care, lower limits or a complete break may be appropriate. There is no shame in choosing not to gamble.

You can ask for help at any stage. Start by speaking openly with a trusted family member, friend, doctor, counsellor or financial counsellor. In Australia, specialist gambling support is available through services in your state or territory, including confidential advice for people who gamble and those close to them.

A support professional can help you understand your gambling, prepare a spending plan, manage urges, discuss self-exclusion and address related financial or personal concerns. You can seek support even if you are unsure whether your gambling is a problem.

Ripper Casino encourages players to make responsible choices and to act early when gambling no longer feels controlled. Review your habits regularly, use the account tools available to you and take a complete break whenever you need one. Asking for help is a practical step towards protecting your wellbeing.